- The average
time for a 1-stop delivery in the village of New Paltz is 30 min.
- Main
street traffic conditions, weather, delivery distances and busy restaurant kitchens may cause delays, so please plan ahead
and order early if scheduled delivery is needed. Fridays, Saturdays, and holidays are particularly busy for most restaurants.
- All orders
are placed according to available drivers. Your orders are delivered immediately after they are prepared. If there is a delay
in your order, you will be notified.
All drivers are equipped with cellular phones. Drivers
or dispatchers may need to contact you regarding directions, order changes, delays, or to alert you of impending delivery.
Please keep your phone line open when awaiting your order!
Fast Lane Accepts:
- Cash
- Checks
– Local Business checks accepted. Sorry, no personal checks.
- Credit
Cards and Hawk $ - If you are paying with your credit card or Hawk $, please have the card information ready for your operator.
Insufficient funds may result in a $5 collections charge, so know your balance SUNY students!
- A 10%
processing fee is added to orders. Cash payments receive a 10% discount which removes this fee. Credit card payments receive
a 5% discount.
- Gratuities are not included in the price of the meals. Please consider the waiter/driver’s
efforts. A 10% to 20% tip is customary which can be included on a check or credit card if desired.
O R D E R
C A N C E L L A T I O N S |
-
Scheduled orders can be cancelled at a minimum of 1 hour prior to delivery time. Once an order
is placed with Fast Lane, our system allows us to place the order with a restaurant in an organized and time effective manner.
Cancellations within 1 hour of delivery time are unacceptable. The customer is solely responsible for the cost of the order
and delivery.
G I F T
C E R T I F I C A T E S |
Fast Lane gift certificates make the perfect gift for any occasion. Call us at
845-256-9500 and ask our operators about purchasing them, or email us with your request at fastlanedelivery@hotpop.com
P E R S O N A L
& B U S I N E S S A C C O U N T S |
Open your own Fast Lane charge account. Its quick and
easy.
Call Fast Lane at 845-256-9500. Choose
a credit card to let us use. We will keep your card on file for the name and address you specify.
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